We have a huge sales department, catering to all kinds of customers from different backgrounds. These salespeople are the bright, positive, and productive people that you will interact with when you purchase a property from bti. Many say that sales are the most critical stage as well as the final step for a company. For bti, sales are only a small portion of the experience. This is because our customers deeply connect with bti after the sale, with our Customer Service Department.
Whether it be traditional marketing with billboards, or digital marketing with our website, the ultimate goal in the marketing department is to achieve IMC (integrated marketing communication), which is making sure that bti is on all marketing platforms, to reach the maximum amount of potential customers. We want to show the world that bti is an extraordinary company that can offer the best possible services in terms of real estate development and other fringe benefits to our customers.
The reason bti’s company culture is the way that it is right now is because of our HR department. They are in charge of keeping the morale and environment of bti positive, productive, and innovative. The admin department is responsible for keeping our operations going smooth with our helping staff, our drivers, bti’s vehicles, and maintenance of the head office. The IT department helps out with our internal issues with technology, and keeps many departments efficient and well connected. All three departments are internal, and the customers are not directly related to these departments as they are only for the up keeping of bti’s environment.
The Audit department can be compared to the FBI within bti. All of the members of this team are highly trained accountants that have to approve of every single financial transaction that goes on within the company. This is a laborious task, as the number of purchases that goes on in a real estate company is no joke. If there is a delay in approval from the AUDIT department, everything goes on hold until it is justified that there is no theft occurring.
Our finance department helps us manage our relationships with banks as well as handle all kinds of payments. This is a very rigorous and complex process, which involves a lot of paperwork and double-checking, as bti has around 70 projects under construction at any given time of the year. Most of the back-end work goes on in this department. Our finance department is a silent warrior protecting us from financial struggles, and is not even seen by the face of the public, making it a very internal department. Our accounts, tax, and VAT departments help in preparing financial statements, recording all the financial transactions, and managing different accounts for bti and all the sister concerns.
bti Interiors is an SBU of bti where we create interior designs tailored to the customer’s experience. It is an entirely separate business from our real estate business, and due to the depth of the operations, we have a separate team full of interior design experts. These employees have years of experience and love helping customers make their dream home interiors turn into a reality.
bti Brokerage Team is an SBU of bti through which our clients can sell their property at an attractive price. bti brokerage team also serves those looking to buy a ready flat which may be a few years old but available for sale at an attractive price. Being a part of a leading real estate company, the bti brokerage acts a matchmaker with its large database of interested buyers and sellers. The employees add value for both the Buyer and Seller by being a neutral third party to ensure that the interests of both parties are protected. The entire team with its collective expertise ensures property buying and selling is a hassle free process and done through a reliable channel.
This is the whole of bti’s Chittagong team. The team refers to all of the respective departments that are involved in creating the best possible customer experience for all of our customers in Chittagong. The size of the Chittagong team is not nearly the size of our team in Dhaka- yet, they are a big contributor to the reason why bti is known around Bangladesh, not just Dhaka. The operations of bti in Chittagong is growing, so you can expect only more bright, intelligent, and positive people to join the team!
The Chittagong Construction team helps us extend our branches from Dhaka to a place which is not as saturated with real estate developments and still has a huge potential for growth. The distance between the construction team in Dhaka and Chittagong is rendered insignificant, as the communication between the two is constant and consistent. Our Chittagong construction team is extremely efficient, as there are fewer personnel than the Dhaka construction team, yet, they are continuously meeting the requirements and standards of bti, the most major one being the timely hand overs of apartments.
©2015 building technology and ideas ltd.