Winning Customer’s Hearts Since 1984: bti Story
At a time when our country required a pioneer in the emerging Bangladesh real estate business, bti was born. From a small office to a world class company, the journey was tumultuous, but our vision and mission remained unchanged. We believe in keeping commitments and maintaining quality construction to satisfy our customers. It is because of our customers’ trust that we have come so far, and we want to continue to deliver our best service to them. To this day, bti firmly adheres to its core values, one of which is winning the hearts of our beloved customers.
A Brand You Can Trust
With nearly 4 decades of experience in the real estate sector, bti has built a solid reputation over time. We received accreditations that further encouraged the company to up its game. bti was awarded the ISO 9001 quality management standard in 2000. At that time, competition was rapidly growing, but bti proved to be a real success amongst them all, because our company fully committed only when we were fully confident about a deal. Other businesses toppled down on the way, but we stayed strong because of our reputation of keeping promises. bti is one of the founding members of REHAB (Real Estate & Housing Association of Bangladesh). We are also the first real estate company in Bangladesh to be awarded the ISO 9001-2015 for quality of design and construction and customer service. This proves our dedication to ensure that the customers get excellent quality on time. bti particularly takes pride in on time handover because we understand the emotions connected to owning and planning a dream home. Our brand’s main focus is staying true to our customers, so that home ownership is a joyful experience for them.
Catering to Everyone’s Needs
The vision of bti is to ensure that all segments of society are provided with viable housing solutions. bti started off with the Classic Collection of apartments, but over time we have expanded our Collections, and incorporated commercial spaces to suit the needs of our ever growing customer base. In fact, our business is also growing in Chattogram. At each step, bti customer care tries to ensure quality and honesty while interacting with customers. We ensured that our website is customer friendly. After handover or joint venture development with landowners, we maintain a friendly bond with them. Trusting a company with land and money could be incredibly tough for an individual, but as an experienced and reliable company, we can ensure that you will face no hassle at all.
Consistent Customer Service
Every single department in bti strives to ensure that our customers are satisfied. Once you join the bti family, you will have the support of a customer representative, who will take care of your needs. The representative will diligently help you in making smooth transitions to your home or office. If you need any help with interior design, brokerage, land issues, home loans, progress of flat construction, post handover services, the representative will be there for you. Since we treat our customers like family, we often celebrate occasions with them. bti has loyalty programs, where a customer can avail cash or other benefits such as furniture and interior design. Our effort to go beyond customer expectations is what makes bti special.
Throughout the entire journey of bti, we have learned one thing – to win the hearts of our beloved customers. We tried our best to provide top-notch quality and service, and so far, we have been successful. As the leading real estate company of Bangladesh, bti proudly serves customers, and hopes to continue on that journey with honesty and integrity.